Just Casino — Frequently Asked Questions
Find answers to the most common questions from Australian players about Just Casino. This guide covers everything from account setup through to withdrawals and responsible gambling.
Account and Registration
How do I create an account at Just Casino?
Visit justcasino.com, click Register, and complete the signup form with your name, email, date of birth, and preferred currency (select AUD). Verify your email address to activate your account.
Can Australians play at Just Casino?
Yes. Just Casino accepts Australian players and supports AUD currency. The casino operates under a Curaçao Gaming Authority licence and is accessible to AU residents.
What is the minimum age to play?
You must be 18 years of age or older to register and play at Just Casino. Age verification may be required during the KYC process.
Bonuses and Promotions
What is the Just Casino welcome bonus?
Just Casino offers a multi-deposit welcome package of up to AU$5,000 plus 400 free spins. The minimum deposit to activate the bonus is AU$30. Always check the current terms on the casino's promotions page as offers are subject to change.
What are the wagering requirements?
Wagering requirements apply to all bonus funds and free spin winnings. Check the specific bonus terms on Just Casino's website or contact their support team for the exact wagering multiplier on each offer before you claim.
Does Just Casino have a VIP programme?
Yes. The Diamond Club VIP programme rewards loyal players with increasing benefits including a personal account manager, exclusive reload bonuses, priority withdrawal processing, and cashback. Progress through tiers based on your deposit and play activity.
Payments and Withdrawals
How long do withdrawals take at Just Casino?
Just Casino processes withdrawals in up to 24 hours. Cryptocurrency withdrawals (Bitcoin, Ethereum, USDT, etc.) are often completed within 1–4 hours after processing approval. MiFinity withdrawals follow a similar timeframe. Standard bank-linked methods may take longer.
What is the minimum withdrawal amount?
The minimum withdrawal at Just Casino is AU$50. Daily limits are AU$6,000, weekly AU$12,000, and monthly AU$42,000.
What payment methods does Just Casino accept?
Deposit methods include Visa, Mastercard, MiFinity, CashToCode, and 14 cryptocurrencies including Bitcoin, Ethereum, Tether, Litecoin, Dogecoin, XRP, Cardano, and TRON. Withdrawals are processed via MiFinity and all supported cryptocurrency options.
Licensing and Security
Is Just Casino licensed?
Yes. Just Casino holds a valid licence from the Curaçao Gaming Authority (OGL/2024/164/0246), issued to Just Entertainment B.V. The licence can be verified on the official Curaçao Gaming Authority website.
Is Just Casino safe?
Just Casino uses 256-bit SSL encryption for all data transmissions and sources its games from licensed, RNG-certified providers. It is a legitimate operation with a verifiable licence and a growing player community.
Responsible Gambling
What responsible gambling tools are available?
Just Casino offers deposit limits, loss limits, session time limits, reality check notifications, cool-off periods, and self-exclusion. Access these via your account settings or contact support. For external help, call the National Gambling Helpline: 1800 858 858 (free, 24/7, Australia).
How do I self-exclude from Just Casino?
Contact Just Casino's customer support via live chat or email and request self-exclusion. They are required to process this promptly. You can also use the self-exclusion option within your account's responsible gambling settings if available.
Technical and Support
How do I contact Just Casino support?
Just Casino offers 24/7 live chat support directly on their website. Email support is also available. Response times via live chat are typically under 5 minutes. This review site is independent and cannot assist with account-specific issues — always contact Just Casino directly for account support.
Does Just Casino have a mobile app?
Just Casino does not currently offer a dedicated native mobile app. However, the website is fully optimised for mobile browsers on iOS and Android devices, providing a smooth, app-quality experience without any download required.